Policies: Shipping, Turn Around Time + Refunds

** Shipping is currently delayed due to high order volume. we are moving very quickly! turn around time is now about 2-3 weeks **(edited 2/26/2021)

Naturally Nixon LLC ships weekdays using United States Postal Service (USPS) Priority. We also ship Saturday mornings when order volume is high. For example, holiday seasons. Packages are shipped in 3-5 business days after your order has been processed. This puts our turn around time at about 1-2 weeks! Please be mindful that processing is also different depending on what payment method you have used. See Below:

Processing Times:

PayPal: 1-3 days

Sezzle: 3-5 days

WixPayments: 3-5 days

**Typically, we do not ship until payment is clear. However, there are cases where we are trying to move packages out as fast as possible due to order volume. Please be patient! Always feel free to email us at: dani@naturallynixon.com and someone will get back to you within 24-48 business days**

During non-holiday seasons, our turn around time is about 1 week (7 days, not including weekends or holidays). During busy holiday seasons beginning in mid-November, turn around times increase to 2-3 weeks (not including holidays or weekends). It is important to follow our social media accounts as this is where we post most of our shipment updates and other important information! 

Facebook.com/naturallynixon

Instagram.com/naturallynixon

Naturally Nixon is not responsible for broken, damaged, lost or stolen packages. If you should have an issue or concern with any of these things, please open a claim with USPS immediately. I can also open a claim on my end in support of you. We apologize for any inconvenience you may have to encounter via the fault of USPS. 

Naturally Nixon does NOT provide refunds unless the issue is a fault of ours such as sending incorrect product size or type.

If you should have any questions, comments or concerns about any of our policies, please email us at: 

dani@naturallynixon.com

Thank You! 

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